Terms of Service

Last updated: Jul 22, 2025

Welcome to Skailet.com (the “Website”), which is owned, operated, and controlled by Infolexa, LLC (referred to herein as “Infolexa”, “Skailet”, “Company,” “we,” “us,” or “our”).

By accessing or using the Website in any manner—whether automated or otherwise—you agree to be bound by these Terms of Use (the “Terms”), along with our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Website, to particular products or services offered through the Website, or as otherwise referenced herein. All such terms are hereby incorporated by reference into these Terms of Use

1. Purchase of Products and Services

We provide Software as a Service (SaaS) products under its Skailet brand (the “Services”). Before purchasing any Services, please review our Refund Policy, as certain purchases may be final and non-refundable. The Refund Policy is incorporated into these Terms of Use by reference and may be updated from time to time at our discretion. Use of the Services following purchase is subject to your acceptance of, and compliance with, the Website’s End User License Agreement (“EULA”), which you will be required to agree to prior to accessing or using the Services.

2. Privacy Policy

We respect the privacy of users of the Website. Please take a moment to review our [Privacy Policy], which is incorporated into these Terms of Use by reference.

You represent and warrant that any data you submit to us in connection with your use of the Website, the Services, or any related products or services:

has been collected, stored, and transferred in full compliance with all applicable laws, regulations, and contractual obligations; and
does not infringe upon the rights of any third party, including data protection and privacy rights.

If you are located in the European Economic Area (“EEA”), Switzerland, or if you collect or transfer to us data concerning individuals in those jurisdictions, you further represent and warrant that any such data transfer to us complies with all applicable data protection laws, including but not limited to the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and/or the Swiss Federal Act on Data Protection (“FADP”).

For clarity, and without limiting the foregoing, if required by applicable law, you represent and warrant that you have provided all necessary notices to, and obtained all required consents from, data subjects regarding the collection, use, and transfer of their personal data to us, as described in our then-current Privacy Policy.

3. Notice for Claims of Copyright or Intellectual Property Infringement; DMCA Compliance

We respect the intellectual property rights of others and expect users of the Website and Services to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), we will respond promptly to claims of copyright infringement committed using the Website that are properly reported to our designated Copyright Agent, identified below.

If you believe that your work has been copied or used in a way that constitutes copyright or other intellectual property infringement, please submit a written notice to our designated agent that includes the following required information (per 17 U.S.C. § 512(c)(3)):

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property right that is allegedly infringed;
A description of the copyrighted work or other intellectual property that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Website (including the URL, if applicable);
Your name, address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the owner’s behalf.

Please direct all notices to our designated DMCA Copyright Agent at:

Legal Department

Infolexa, LLC

P.O. Box 244

Mason, OH 45040, USA

Email: info@infolexa.com

(Subject Line: “Legal: DMCA Notice”)

4. Company’s Rights in Its Materials

This Website and all content, materials, features, functionality, and information made available through it (collectively, the “Company Content”) are the property of Infolexa and/or its affiliates, licensors, or other third-party content providers, and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and Company Content solely for the purpose of evaluating employment, customer, or business opportunities with Company, or for other lawful purposes expressly permitted by the Website and these Terms of Use. No right, title, or interest in or to the Website or any Company Content is transferred to you, and all rights not expressly granted are reserved by Company.

Except as expressly authorized by Company in writing, you may not:

copy, reproduce, distribute, publicly display, modify, adapt, translate, create derivative works from, or otherwise exploit any Company Content;
use the Website or Company Content for any commercial purpose or in a way that falsely implies an association with Company;
remove, alter, or obscure any copyright, trademark, or other proprietary notices from any Company Content.

All trademarks, service marks, trade names, logos, and other brand identifiers displayed on the Website, including but not limited to Company and Brand (collectively, the “Marks”), are the property of Company or its licensors. You may not use any of the Marks without the prior written permission of Company or the applicable rights holder.

5. Material You Submit to the Website; Ownership and License to Customer Data

Subject to our [Privacy Policy], any feedback, content, remarks, suggestions, ideas, graphics, data, or other materials that you submit or post to the Website (collectively, the “Submissions”) will be considered non-confidential and non-proprietary, unless otherwise agreed to in writing by Company. You acknowledge and agree that, in the absence of a separate written agreement to the contrary, you will not submit to Company any Submissions that you consider to be confidential or proprietary.

By submitting any Submissions through the Website, you:

represent and warrant that you own or otherwise control all rights to such Submissions and have the necessary permissions to grant the license described below;
grant to Company and its affiliates a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Submissions (in whole or in part), in any form, media, or technology, for any purpose, including but not limited to product development, improvement, marketing, and internal analytics; and
waive any right to compensation or attribution for the use of such Submissions.

Customer Data

To the extent you submit, upload, transmit, or otherwise provide Company with any data in connection with your use of the Website or Services, including but not limited to user-generated data, analytics, usage logs, or other information arising from your interaction with our products (“Customer Data”), you retain all ownership rights in and to such Customer Data.

However, you hereby grant Company and anyone authorized by Company a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, analyze, aggregate, modify, and otherwise process the Customer Data (a) to provide and improve the Services, (b) for internal research and development, (c) to create de-identified or aggregated data sets, and (d) for other lawful business purposes, provided such use complies with applicable data protection laws and our Privacy Policy.

You represent and warrant that you have obtained all necessary rights, consents, and permissions to provide the Customer Data to Company and to grant the foregoing license.

Please do not submit any materials unless you have the right to do so and understand that the Company is not obligated to use or respond to any Submissions.

6. Linking

a. Outgoing and Incoming Links

The Website may contain hyperlinks to third-party websites (“Linked Sites”), and other websites may link to the Website. These links are provided solely for your convenience and reference. The inclusion of any Linked Site does not imply endorsement, sponsorship, affiliation, or approval by Company, nor does it imply that Company has reviewed or is responsible for the content or practices of such sites, even if they are owned or operated by affiliates, partners, or subsidiaries of Company.

Access to Linked Sites is at your own risk. Company makes no warranties or representations regarding the content, accuracy, legality, or security of Linked Sites, and disclaims all liability for any loss or damage that may arise from your use of them.

Affiliate Links Disclosure

Some of the links on the Website may be affiliate links. This means that if you click on the link and make a purchase or complete an action, Company may receive a commission or other compensation at no additional cost to you. These affiliate relationships do not influence the content, recommendations, or placement of links on the Website. Company only promotes products or services that it believes may be of value to users. However, Company encourages you to independently verify any third-party products or services before engaging with them.

Company discloses affiliate relationships in accordance with applicable laws and regulatory guidelines, including the U.S. Federal Trade Commission (FTC) Endorsement Guides.

b. Your Links to the Website

You may link to the homepage or other publicly accessible pages of the Website, provided that you do so in a way that is fair, legal, and does not damage Company’s reputation or take advantage of it. You may not link to the Website in a manner that suggests any form of association, approval, or endorsement on our part without our express prior written consent.

Without limitation, you may not:

“frame” the Website or any Company Content;
“co-brand” the Website, meaning you may not display any Company name, logo, trademark, or other means of attribution in a manner likely to create confusion or imply a relationship between you and Company; or
otherwise misrepresent your relationship with Company or present false information about Company or the Website.

You agree to cooperate with Company in promptly removing or disabling any unauthorized link, framing, or co-branding. Company reserves the right to revoke linking permission at any time without notice.

7. Security

Company takes the security of its Website and Services seriously and implements reasonable technical and organizational measures to protect against unauthorized access, loss, misuse, or alteration of information under its control. However, no method of transmission over the internet or method of electronic storage is 100% secure, and the Company cannot guarantee absolute security.

User Responsibilities

You are responsible for maintaining the confidentiality of any account credentials, passwords, authentication methods, or other access controls associated with your use of the Website or Services. You agree to:

take all reasonable steps to protect your credentials from unauthorized use or disclosure;
immediately notify Company of any suspected or actual unauthorized access to your account or breach of security; and
ensure that you exit from your account at the end of each session, especially when accessing the Website from a shared or public device.

Company shall not be liable for any loss or damage arising from your failure to comply with these responsibilities.

Breach Notification

In the event that Company becomes aware of a data breach that compromises the security, confidentiality, or integrity of personal information or Customer Data submitted through the Website, Company will notify affected users as required by applicable law. Such notification may include, at Company’s discretion, email notice, posting a notice on the Website, or other legally permitted methods. Company may also report the breach to relevant regulatory authorities, as required by law.

Third-Party Integrations, APIs, and Data Processors

The Website and Services may include integrations with third-party platforms, services, or APIs, or may expose APIs for your use. Company is not responsible for the security, privacy practices, data handling, or performance of any third-party services or platforms, whether linked to or integrated with the Website or Services. Use of third-party tools or integrations is at your own risk, and any data shared with such providers is subject to their terms and privacy policies.

Where Company engages third-party service providers to process personal data on our behalf ("Data Processors"), such relationships are governed by appropriate data processing agreements (DPAs) in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations. Company takes reasonable steps to ensure that such Data Processors maintain appropriate security and confidentiality standards.

You are also responsible for ensuring that your use of any Company APIs or integrations with third-party systems complies with applicable laws, security standards, and your own organizational policies. Company disclaims any liability arising from your use of or reliance on third-party systems, services, or APIs.

Responsible Disclosure Policy

Company is committed to maintaining a safe and secure platform. If you are a security researcher or otherwise discover a vulnerability in our Website or Services, we encourage you to report it responsibly. Please submit your findings to info@infolexa.com, including detailed information to help us understand and reproduce the issue. We will acknowledge receipt and work promptly to validate and address the vulnerability.

We request that researchers:

Do not publicly disclose vulnerabilities prior to a coordinated resolution;
Do not access, modify, or delete data that does not belong to you;
Act in good faith and within legal boundaries.

Company appreciates contributions to our security and may, at its discretion, offer public recognition or other forms of appreciation for significant findings.

Encryption Practices

Company uses industry-standard encryption technologies to protect sensitive data in transit and at rest. This includes the use of HTTPS (TLS 1.2 or higher) for all Website communications and AES-256 encryption (or equivalent) for storing sensitive data where applicable. Internal access to data is restricted and monitored, and Company regularly reviews its security practices to adapt to evolving threats.

Investigation and Cooperation with Authorities

Company takes the security of its Website and Services seriously and reserves the right to investigate any actual, suspected, or alleged violations of these Terms of Use, including any misuse or unauthorized access of the Website.

Company further reserves the right, in its sole discretion and without notice, to take any action it deems appropriate in response to such violations, including but not limited to:

suspending or terminating access to the Website or Services;
reporting suspected unlawful activity to law enforcement or other appropriate third parties; and
disclosing any information necessary or appropriate to such entities, including user profiles, IP addresses, usage history, and any content submitted through the Website, to comply with legal obligations, court orders, or governmental requests.

By using the Website, you agree that Company shall have the right to cooperate fully with law enforcement authorities or other legal processes and that such cooperation may include the disclosure of your identity or other information associated with your use of the Website if Company reasonably believes such disclosure is necessary or legally required.

Waiver of Claims

By using the Website and accepting these Terms of Use, you agree to waive and hold harmless Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, or damages arising from actions taken by Company during or as a result of an investigation or in cooperation with law enforcement or other authorities.

8. Termination of Access and Account Deactivation

Company reserves the right, in its sole discretion and without notice, to deny, suspend, or terminate your access to the Website or Services at any time, for any reason or no reason, including but not limited to:

violation of these Terms of Use or applicable law;
infringement of Company’s or a third party’s intellectual property or other rights;
conduct that disrupts, interferes with, or negatively impacts the Website or user experience;
suspected fraud, misuse, or abuse of the Services.

Company also reserves the right to deactivate or delete customer accounts that have been inactive for a prolonged period, as determined in Company’s sole discretion. Where feasible, Company may attempt to notify you prior to such deactivation, but is not obligated to do so.

Upon termination of access:

Your right to access the Website and any Services will immediately cease;
Company may, but is not required to, delete data associated with your account;
You remain liable for all fees and charges incurred before termination.

Certain provisions of these Terms, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive termination.

9. Subscription Terms and Billing

a. Subscription Plans and Recurring Billing

Company offers Services through various subscription tiers, including individual, team, and enterprise-level accounts. Unless otherwise specified, all subscriptions automatically renew at the end of each billing cycle (monthly, annually, or as stated at the time of purchase) unless canceled in advance.

By purchasing a subscription, you:

authorize Company to charge your payment method on a recurring basis for subscription fees, taxes, and any applicable add-ons;
agree to maintain current billing and contact information in your account;
acknowledge that unless canceled, your subscription will renew under the same terms.

You may cancel your subscription at any time via your account settings. Cancellations take effect at the end of the current billing cycle. You will retain access through the end of the paid period.

b. Free Trials

Company may offer free trials of certain subscription plans. If a free trial is provided, it will automatically convert to a paid subscription at the end of the trial period unless canceled before expiration. It is your responsibility to track the trial period and cancel in time if you do not wish to continue.

c. No Refunds

Company maintains a strict no-refund policy. All payments, including those made after automatic renewals or during free trial conversions, are final and non-refundable, regardless of usage, cancellation, or termination. For more, please review our [Refund Policy].

d. Team and Enterprise Accounts

If you are accessing the Services under a team, organization, or enterprise account:

The entity or administrator managing the account (the “Account Owner”) is responsible for payment obligations and user management;
The Account Owner may designate authorized users to access the Services under the subscription;
Authorized users must comply with these Terms of Use and any policies set by the Account Owner;
Company may rely on instructions from the Account Owner for managing or terminating access, unless otherwise required by law.

Company is not responsible for disputes between Account Owners and authorized users. Any enterprise-specific terms or service level agreements (SLAs) may be governed by a separate written agreement with the Company.

e. Invoice-Based Billing (Enterprise Only)

Enterprise customers may request invoice-based billing instead of credit card billing. This option is subject to Company’s approval, and requires:

an executed agreement or master services agreement (MSA);
credit approval (if applicable); and
payment within the agreed-upon net terms (e.g., Net 30), beginning from the invoice date.

Late payments may incur interest or service suspension at Company’s discretion.

f. Volume Pricing and Custom Quotes

Enterprise and high-volume customers may be eligible for tiered or volume-based pricing, subject to a custom quote and/or contract. Discounts may apply based on user count, usage levels, contract duration, or other qualifying criteria.

For more information, please contact info@infolexa.com.

g. Service Level Agreements (SLA) for Enterprise Plans

Certain enterprise plans may include a Service Level Agreement (SLA) guaranteeing minimum levels of uptime, support response times, and other performance metrics. These SLAs:

are only available under separate written agreement;
apply solely to customers on eligible enterprise plans;
supersede conflicting terms in this section if explicitly agreed to in writing.

In the event of a service-level breach under an active SLA, Company may offer service credits as the sole and exclusive remedy.

10. Right to Discontinue Website

Company reserves the right, at its sole discretion, to modify, suspend, or discontinue the Website, or any portion thereof, at any time, temporarily or permanently, with or without notice. This includes but is not limited to:

Modifying or removing content, features, or functionality;
Limiting access to certain sections or services;
Interrupting or suspending access to the Website for maintenance, upgrades, or repairs.

You acknowledge and agree that Company will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or any part thereof. Company shall have no obligation to maintain, update, or provide support for any portion of the Website that has been modified, suspended, or discontinued.

In the event of a permanent discontinuation of the Website, Company may, at its discretion, notify affected users, but will have no further obligation to you or any other party.

11. Governing Law and Forum for Disputes

Company operates this Website from Ohio, regardless of where our hosting servers may be located. All legal issues arising from or related to the use of the Website or these Website Terms of Use shall be governed by, and construed in accordance with, the laws of the state of Ohio, without regard to its conflicts of laws principles.

You agree that the local and federal courts located in Cincinnati, Ohio shall have exclusive jurisdiction and venue over any disputes arising out of or relating to these Website Terms of Use, or your use of the Website.

By using the Website, you expressly consent to personal jurisdiction and venue in the state and federal courts of Cincinnati, Ohio, and waive any objection to such jurisdiction or venue.

For users outside of Ohio or the United States, you agree that any legal action must be brought to the courts in Cincinnati, Ohio, and you waive the ability to bring claims under any jurisdictional doctrine that may conflict with the venue specified in this section.

Class Action Waiver

You agree that any dispute or claim arising out of or relating to these Website Terms of Use, your use of the Website, or any other transaction with Company shall be resolved on an individual basis. You waive any right to bring or participate in any class, consolidated, or representative action, whether in court or through arbitration. This means that you may not bring any claim as a class representative or class member, and may not join any claims with those of any other person or entity.

If any part of this Class Action Waiver is found to be unenforceable, the remainder of this section shall still apply.

12. Disclaimer

Your use of the Website, the Company Content, and the Services is at your own risk. The Website, Company Content, and Services are provided "as is" and "as available", without any warranties or representations of any kind, either express or implied. To the fullest extent permissible under applicable law, Company disclaims all warranties, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Company does not warrant or guarantee that:

The Website will operate without interruptions or be error-free;
Defects or errors in the Website will be corrected;
The Website or the servers that make it available are free of viruses, malware, or other harmful components;
The Company Content is accurate, complete, reliable, or up-to-date.

The Website and Company Content may contain technical inaccuracies, typographical errors, or outdated information, and Company reserves the right to make changes or improvements to the Website, the Services, or the Company Content at any time without prior notice.

Company does not represent or warrant that the information accessible via the Website is accurate, complete, or current. You agree that the Company will not be liable for any loss or damage arising from your reliance on any information on the Website or Services.

No Legal Advice: The Website and its content are for informational purposes only and do not constitute legal, financial, or professional advice. You should consult with an appropriate professional for advice tailored to your specific situation.

13. Limitation on Liability

To the fullest extent permitted by applicable law, you assume full responsibility and all risk for your use of the Website, the Services, and any information or content provided therein. Under no circumstances shall Company, or its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, directors, or contractors (collectively, the “Company Parties”) be liable for any:

Indirect, incidental, consequential, special, punitive, or exemplary damages;
Loss of profits, revenue, business opportunities, goodwill, data, or other intangible losses;
Personal injury, emotional distress, or pain and suffering;

arising out of or in connection with your use or inability to use the Website, the Services, or any content therein, even if Company has been advised of the possibility of such damages.

In no event shall the total aggregate liability of the Company Parties for all claims arising under or relating to these Terms, your use of the Website or Services, or any other interaction with Company, exceed the greater of (i) the amount you have paid to Company in the 12 months preceding the event giving rise to the claim, or (ii) $100.00 USD, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you. In such jurisdictions, the liability of the Company Parties shall be limited to the maximum extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and attorneys’ fees, arising out of or relating to:

Your use or misuse of the Website, the Services, or any data obtained through them;
Your violation of these Website Terms of Use, our Privacy Policy, or any applicable law, regulation, or third-party rights;
Your infringement or alleged infringement of any intellectual property, privacy, publicity, or proprietary rights of a third party;
Any Submission or content you upload, post, transmit, or otherwise make available through the Website;
Any dispute between you and another user, third party, or organization arising out of your use of the Website or Services;
Any unauthorized access to, or use of, Company’s systems, servers, data, APIs, or networks caused by your negligence, misuse, or breach of security obligations under these Terms;
Any security incident, breach, or data exposure arising from your failure to safeguard credentials, API keys, or confidential access tokens associated with your use of the Services;
Your failure to promptly report any actual or suspected security incident, data breach, unauthorized access, or other compromise related to your use of the Website or Services, as required by these Terms or applicable law.

The Indemnified Parties shall have the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Company in asserting any available defenses.

This indemnity obligation will survive the termination of your use of the Website and Services and any termination or expiration of these Terms of Use.

14. Indemnification

You agree to indemnify, defend, and hold harmless Company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and attorneys’ fees, arising out of or relating to:

Your use or misuse of the Website, the Services, or any data obtained through them;
Your violation of these Website Terms of Use, our Privacy Policy, or any applicable law, regulation, or third-party rights;
Your infringement or alleged infringement of any intellectual property, privacy, publicity, or proprietary rights of a third party;
Any Submission or content you upload, post, transmit, or otherwise make available through the Website;
Any dispute between you and another user, third party, or organization arising out of your use of the Website or Services;
Any unauthorized access to, or use of, Company’s systems, servers, data, APIs, or networks caused by your negligence, misuse, or breach of security obligations under these Terms;
Any security incident, breach, or data exposure arising from your failure to safeguard credentials, API keys, or confidential access tokens associated with your use of the Services;
Your failure to promptly report any actual or suspected security incident, data breach, unauthorized access, or other compromise related to your use of the Website or Services, as required by these Terms or applicable law.

This indemnity obligation will survive the termination of your use of the Website and Services and any termination or expiration of these Terms of Use.

15. Modifications to Terms of Use

Company reserves the right, at its sole discretion, to modify, update, or revise these Website Terms of Use and any related policies at any time. Any such modifications will become effective immediately upon notice, which may be provided by any reasonable means, including, without limitation, by posting the revised terms on the Website. It is your responsibility to review the Website Terms of Use periodically to stay informed of any changes. Your continued access to or use of the Website following the posting of any modifications constitutes your binding acceptance of those changes. If you do not agree to the modified terms, you must discontinue use of the Website and Services.

16. Severability

If any provision of these Website Terms of Use is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Any such invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it enforceable while preserving the parties’ original intent as closely as possible.

17. Contact Information

If you have any questions, concerns, or require further information regarding these Website Terms of Use, you may contact us by email or mail as follows:

Legal Department

Infolexa, LLC
P.O. Box 244
Mason, OH 45050
USA
Email: info@infolexa.com
(Subject Line: "Website Terms of Use”)